Scott Mathis
About Scott Mathis
Scott Mathis is a Senior Manager at Option Care Health, where he has worked since 2000. He has extensive experience in customer service, having previously served as Director of Customer Service at BioScrip for 24 years.
Work at Option Care Health
Scott Mathis has served as a Senior Manager at Option Care Health since 2000. His role involves overseeing customer service operations and ensuring efficient service delivery. He has been part of the organization for 24 years, contributing to its growth and development in the healthcare sector. His experience in managing customer service teams has been instrumental in enhancing client satisfaction and operational effectiveness.
Experience at BioScrip
In addition to his role at Option Care Health, Scott Mathis has been the Director of Customer Service at BioScrip since 2000. His tenure of 24 years in this position has allowed him to develop extensive expertise in customer service management within the healthcare industry. He is based in the Columbus, Ohio area, where he has focused on improving service quality and operational processes.
Previous Employment at Teleperformance
Before joining Option Care Health and BioScrip, Scott Mathis worked at Teleperformance as a Call Center Manager from 1999 to 2000. His year-long experience in this role provided him with foundational skills in call center operations and customer service management, which he has applied throughout his career.
Education and Expertise
Scott Mathis completed his high school education at Pike High School, attending from 1986 to 1989. He furthered his education at Indiana University–Purdue University Indianapolis, where he studied from 1989 to 1999. His educational background has equipped him with the knowledge and skills necessary for his roles in customer service management.