Shaneea M.
About Shaneea M.
Shaneea M. is an Onboarding Patient Specialist with a Bachelor's of Science in Health Information and Management Systems from Southern University at New Orleans. She has extensive experience in healthcare statistics, billing, and electronic medical record systems, and currently works at Option Care Health after previous roles at Ochsner Health and Kroger Specialty Pharmacy.
Work at Option Care Health
Shaneea M. serves as an Onboarding Patient Specialist at Option Care Health, a role she has held since 2021. In this position, she is responsible for facilitating the onboarding process for patients, ensuring a smooth transition into care. Her work involves coordinating with various departments to streamline patient access to services and support. With three years of experience in this role, she has developed a comprehensive understanding of patient needs and the operational aspects of healthcare delivery.
Education and Expertise
Shaneea M. earned a Bachelor of Science degree in Health Information and Management Systems from Southern University at New Orleans. Her educational background provides her with a solid foundation in healthcare information management, which is essential for her roles in the healthcare sector. She possesses expertise in healthcare billing and coding, financial coordination, and data integrity analysis, which are critical skills in managing patient information and ensuring compliance with healthcare regulations.
Background in Healthcare
Prior to her current role, Shaneea M. worked at Ochsner Health as a Health Information Management (HIM) Specialist and Quality Auditor from 2017 to 2019. She then transitioned to Kroger Specialty Pharmacy, where she served as a Patient Access Specialist from 2019 to 2021. These positions provided her with extensive experience in healthcare statistics, budgeting, and reimbursement principles, as well as a deep understanding of the healthcare revenue cycle processes.
Skills in Healthcare Revenue Cycle Management
Shaneea M. is skilled in handling various aspects of the healthcare revenue cycle, including insurance authorization, denial and appeal processes, and payment posting. Her proficiency with electronic medical record systems such as EPIC, Cerner, Soarian, CPR+, Meditech, and ECW enhances her ability to manage patient data effectively. This expertise is crucial for optimizing revenue and ensuring that healthcare providers receive timely payments for their services.
Career Aspirations in Healthcare Leadership
Shaneea M. aspires to obtain a leadership management role within the healthcare profession. Her extensive experience and skills in healthcare operations position her well for future opportunities in management. She aims to leverage her background in health information management and patient access to contribute to organizational success and improve patient care outcomes.