Nilesh Karnik
About Nilesh Karnik
Dynamic and result oriented leader with extensive experience in Quality Assurance. Strong business and technology background specializing in Agile Transformations. Adept at building and managing teams to provide customer centric and industrial strength software solutions in Cloud technologies, Machine Learning, Big Data, Analytics, Networking solutions. Process expert recognized for introduction of processes and initiatives such as Automation 50/50, User Experience Focus, and Customer Found Defect Analysis to achieve organizational quality goals. Collaborative communicator skilled in creating and managing relationships between internal groups, third party vendors and customers. HIGHLIGHTS/ACHIEVEMENTS: • Steered two SaaS services under Security and Compliance domain from inception to delivery. • Successfully delivered automation framework to simplify testing of REST calls. • Successfully developed automation frameworks to improve organizational throughput by 30% and was awarded SPG Hero award by Cisco Services. • Conducted Agile Transformation of three US and two offshore teams. As a result, release frequency improved by over 50%. • Led team to achieve bronze certification for Security Compliance and adherence to Customer Data Protection. • Conceptualized, designed and implemented executive dashboards to highlight and track health of all service offerings. Dashboard is being used extensively by VP’s and SVP of Cisco Services organization for decision making during quarterly operations review. • Managed organizational operations for over 4 years (Quarterly Ops Reviews, Customer Support, Training and Budget).