Shrikant Gavali
About Shrikant Gavali
Executive Experience Summary: All together 19 years, 14 years with ORACLE (since Sep. 2000), Current Designation - Senior Manager Product Support – Database Team, RAC / Scalability Competency.Educational Background: 1) Graduate - B.SC. (Bachelor of Science) 2) Postgraduate - M.C.M. (Masters in Computer Management) 3) Management Course - “Executive General Management Programme” for Consortium of IT Companies (EGMP-IT), from IIM-Bangalore Certifications: 1. Oracle Database Administrator 10g , 11g– Certified Professional 2. PMP – Project Management Professional Certified 3. CSM – Certified Support Manager Management Skills: • Strong People Management Skills • Customer Management, Handling Escalation, Team Management, Hiring • Mentor / Coach employees from technical and process perspective. • Support Quality / Processes Guidelines, Performance AppraisalsMajor Accomplishment: • Built a team of 60 new engineers, from hiring till productive • Started Multi Shift 24x7 operation in India. • Managing team of 60 engineers along with two managers • Been to Indonesia, to meet and present about the “Global Product support” to • Oracle Special Focus Customers. • Delivered two Oracle University trainings to Corporate customers • Oracle 10g New features, Oracle 10g RAC Administration • Delivered presentation on “Leveraging Oracle Support Services Effectively” to Oracle Customers in the DBA Roundtable conference, organized by Oracle.