Emily K.
About Emily K.
Emily K. serves as the Support Lead at Orbit, where she has worked since 2016. Previously, she held a position as a Customer Success Guru at Shopify for nearly a year.
Work at Orbit Apps
Emily K. has been employed at Orbit Apps since 2016, serving as the Support Lead. In this role, she oversees customer support operations and ensures that client inquiries are addressed effectively. Her tenure at Orbit spans eight years, during which she has contributed to enhancing customer satisfaction and support processes.
Previous Experience at Shopify
Before joining Orbit Apps, Emily K. worked at Shopify as a Customer Success Guru from 2015 to 2016. During her 11-month tenure in Victoria, BC, she focused on providing support to customers, helping them navigate the platform and resolve issues. This experience laid the foundation for her current role in customer support.
Personal Interests
Emily K. enjoys visiting thrift stores, which reflects her interest in unique finds and sustainable shopping. She is also a fan of the 'Bravo universe,' indicating her engagement with reality television. Additionally, she listens to podcasts, which suggests a preference for audio content and ongoing learning.