Anita Chan
About Anita Chan
Anita Chan serves as the Global Customer Operations Manager at Orbus Software, where she has worked since 2019. With a background in sales and operations management across various companies, she brings expertise in Salesforce.com development and trend analysis to her role.
Work at Orbus Software
Anita Chan has been serving as the Global Customer Operations Manager at Orbus Software since 2019. In this role, she is responsible for overseeing customer operations on a global scale, leveraging her expertise in Salesforce.com Development to enhance operational efficiency. Her tenure at Orbus Software spans five years, during which she has contributed to the company's customer engagement strategies and operational management.
Previous Experience in Customer Operations
Before joining Orbus Software, Anita Chan worked at CDNetworks in various capacities. She served as the Business, Sales & Operation Management (EMEA) from 2018 to 2019 and as the Sales Operations Manager (EMEA) from 2017 to 2018, both roles based in London, United Kingdom. Her experience at CDNetworks provided her with a solid foundation in sales operations and customer management.
Background in Language and Culture Training
Anita Chan has a background in language and culture training, having worked at NET-A-PORTER GROUP LTD as a Language and Culture Trainer from 2011 to 2013. She later served as a Language Quality Manager at YOOX NET-A-PORTER GROUP from 2013 to 2016. These roles allowed her to develop skills in coaching and team leadership, which are essential for her current position.
Education and Expertise
Anita Chan studied at The University of Edinburgh, where she earned an MA Honors in Scandinavian Studies and Spanish from 2006 to 2010. Her educational background provides her with a unique combination of language skills that support her role in global customer operations. Additionally, her expertise in trend analysis and knowledge of retail and sales enhances her strategic decision-making capabilities.