Grzegorz Ksiazek
About Grzegorz Ksiazek
Grzegorz Ksiazek is a Support Manager at Orbus Software in London, United Kingdom, where he has worked since 2015. He has a background in web technologies and experience in both PHP and Java, which he utilizes to enhance customer satisfaction.
Work at Orbus Software
Grzegorz Ksiazek has been employed at Orbus Software since 2015, serving as a Support Manager. In this role, he has contributed to service delivery and customer support for nine years in London, United Kingdom. His responsibilities include managing support operations and ensuring that customer inquiries are addressed effectively. Prior to his current position, he worked as an Application Engineer at Orbus Software from 2013 to 2015, where he gained valuable experience in software applications and customer service.
Education and Expertise
Grzegorz Ksiazek studied Web Technologies at Birkbeck College, University of London, where he achieved a Foundation degree from 2011 to 2013. Birkbeck is recognized for its focus on part-time and evening education, enabling professionals to pursue studies while maintaining their careers. His education has equipped him with strong analytical skills and technical expertise in programming languages such as PHP and Java, which are essential for his role in enhancing customer satisfaction within the software industry.
Background
Before joining Orbus Software, Grzegorz Ksiazek worked as a Trading Systems Analyst at Ladbrokes from 2011 to 2013. This position allowed him to develop a solid foundation in trading systems and analytics, which he later applied in his roles at Orbus Software. His career trajectory reflects a consistent focus on technology and support roles, demonstrating his commitment to the software and customer service sectors.
Analytical Skills in Support Management
Grzegorz Ksiazek possesses strong analytical skills that play a crucial role in his effectiveness as a Support Manager. These skills enable him to assess customer needs, troubleshoot issues, and implement solutions that enhance service delivery. His analytical approach contributes to improved customer experiences and operational efficiency within the support team at Orbus Software.