Jowett Wong

Customer Success Manager @ Orbus Software

About Jowett Wong

Jowett Wong is a Customer Success Manager at Orbus Software, having held the position since 2022. Previously, he worked at Superdry for eight years in various roles, including Retail Manager and Sales Assistant, in Sydney, New South Wales, Australia.

Work at Orbus Software

Jowett Wong has been employed at Orbus Software as a Customer Success Manager since 2022. In this role, he focuses on ensuring customer satisfaction and fostering long-term relationships with clients. His responsibilities include managing customer accounts, addressing client needs, and facilitating the successful implementation of software solutions. Wong's experience in customer service and management contributes to his effectiveness in this position.

Previous Experience at Superdry

Before joining Orbus Software, Jowett Wong worked at Superdry for a total of four years. He served as a Retail Manager from 2018 to 2022 in Sydney, New South Wales, Australia, where he oversaw store operations, managed staff, and enhanced customer experiences. Prior to this role, he was a Sales Assistant from 2014 to 2018, where he developed foundational skills in sales and customer interaction.

Education and Expertise

While specific educational details are not provided, Jowett Wong's career trajectory reflects a strong background in customer service and retail management. His expertise includes account management, customer relationship building, and operational oversight, which are essential for his role in customer success.

Background

Jowett Wong has spent his professional career primarily in the retail sector, with significant experience at Superdry in Sydney. His roles have allowed him to develop a comprehensive understanding of customer needs and operational management, which he applies in his current position at Orbus Software.

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