Mateen Rashidzada
About Mateen Rashidzada
Mateen Rashidzada is a Customer Success Manager with a background in sales and customer service. He has held positions at several companies, including HomeAdvisor, Cvent, Thycotic, and currently Orbus Software, and holds a Bachelor of Science degree in Applied Mathematics with a Financial Concentration from Farmingdale State College.
Current Role at Orbus Software
Mateen Rashidzada serves as a Customer Success Manager at Orbus Software, a position he has held since 2023. In this role, he focuses on ensuring customer satisfaction and optimizing the use of Orbus Software's products. His responsibilities include managing customer relationships, addressing client needs, and facilitating the successful implementation of software solutions.
Previous Experience in Customer Success
Before joining Orbus Software, Mateen Rashidzada worked at Delinea as a Customer Success Manager for 8 months in 2022. He also held a similar position at Thycotic from 2019 to 2022, where he contributed to customer engagement and retention strategies over a three-year period. His experience in customer success roles has equipped him with skills in client management and support.
Sales and Consulting Background
Mateen Rashidzada's career includes significant experience in sales and consulting. He worked as a Sales Consultant at HomeAdvisor for 5 months in 2016, where he engaged with clients to promote services. Additionally, he served as an Enterprise Sales Development Representative at Cvent from 2018 to 2019, focusing on lead generation and sales strategy in the Washington D.C. Metro Area.
Educational Background in Applied Mathematics
Mateen Rashidzada earned a Bachelor of Science (B.S.) degree in Applied Mathematics with a Financial Concentration from Farmingdale State College. This educational background provides him with a strong analytical foundation, which supports his roles in customer success and sales.
Early Career and Grants Management
In 2016, Mateen Rashidzada worked as a Grants Manager at Services for the UnderServed for 10 months in New York. In this role, he was responsible for managing grant applications and ensuring compliance with funding requirements, which contributed to his understanding of organizational operations and resource management.