Ashley Borel
About Ashley Borel
Ashley Borel is a Product Manager at Orca Security with extensive experience in customer success and technical support roles across various companies.
Product Manager at Orca Security
Ashley Borel currently holds the position of Product Manager at Orca Security. In this role, Ashley is responsible for overseeing product development and managing the lifecycle of cloud-native security tools. This involves coordinating with various teams to ensure the product meets market requirements and customer needs. Ashley's background equips her well for this position, leveraging her extensive experience in customer success and technical support.
Senior Customer Success Engineer at Orca Security
Before becoming a Product Manager, Ashley Borel served as a Senior Customer Success Engineer at Orca Security from 2021 to 2023. During this tenure, she focused on ensuring customer satisfaction with cloud-native security implementations. Her role involved working closely with clients to resolve technical issues, offering solutions, and facilitating smooth deployment of security tools. This position allowed her to build strong relationships with customers and gain deep insights into their security needs.
Customer Success Engineer at Palo Alto Networks
Ashley Borel worked as a Customer Success Engineer at Palo Alto Networks from 2020 to 2021. In this role, she was instrumental in helping clients integrate and optimize security solutions. Her responsibilities included providing technical support, troubleshooting issues, and ensuring that clients maximized the value of their security investments. This role further honed her skills in customer service and technical problem-solving within the cybersecurity domain.
Technical Support Engineer at Palo Alto Networks
From 2019 to 2020, Ashley Borel was a Technical Support Engineer at Palo Alto Networks. Based in the Baton Rouge, Louisiana Area, she provided frontline support to customers experiencing issues with their security products. Her duties included diagnosing technical problems, offering remediation steps, and assisting with product setup and configuration. This experience strengthened her ability to identify and address technical challenges efficiently.
Solutions Engineer at Twistlock
Ashley Borel's tenure as a Solutions Engineer at Twistlock from 2018 to 2019, also in the Baton Rouge, Louisiana Area, involved working on integrating and implementing cloud-native security tools. She collaborated with clients to understand their specific security needs and provided tailored solutions to meet those requirements. Her role required a deep understanding of security technologies and hands-on implementation skills.
BYOD Systems Manager at Albemarle Corporation
Between 2015 and 2018, Ashley Borel served as the BYOD Systems Manager at Albemarle Corporation. In this capacity, she managed Bring Your Own Device (BYOD) systems, focusing on ensuring secure and efficient use of personal devices within the corporate environment. Her role involved policy development, system implementation, and ongoing management to maintain security standards.
Technical Consultant at The Orchard Solutions
Ashley Borel worked as a Technical Consultant at The Orchard Solutions from 2014 to 2015. She provided expert advice and technical solutions to help businesses implement and manage their IT infrastructure. Her responsibilities included assessing client systems, recommending improvements, and overseeing the deployment of new technologies.
Corebar Technician at The Orchard Stores
From 2012 to 2014, Ashley Borel was employed as a Corebar Technician at The Orchard Stores in Lafayette, LA. In this capacity, she was responsible for the technical maintenance and support of retail systems. This role involved troubleshooting hardware and software issues, performing repairs, and ensuring the operational efficiency of store technology.