Christophe Bazin
About Christophe Bazin
Christophe Bazin is the Senior Customer Success Manager EMEA at Orca Security, with over 17 years of experience in service delivery and client relationship management.
Current Role at Orca Security
Christophe Bazin currently holds the position of Senior Customer Success Manager EMEA at Orca Security. In this role, he focuses on enhancing customer satisfaction, providing strategic solutions, and ensuring the successful delivery of services.
Previous Positions and Experience
Christophe Bazin has an extensive background in customer success and account management. He worked at Deep Instinct as Customer Success Manager EMEA from 2021 to 2022. Prior to that, he spent two years at Red Hat as Senior Customer Success Manager. He also worked at Veritas Technologies LLC and Symantec as Senior Business Critical Account Manager, covering a span of 14 years. Bazin's early career included roles at Sitraka Software and Scientific and Engineering Software Europe, where he managed accounts in Western Europe and France and Benelux respectively.
Education and Academic Background
Christophe Bazin achieved a Bachelor's degree in Applied Language Studies from Université de Franche-Comté. His strong academic background provided a foundation for his career in service delivery and client relationship management.
Expertise in Service Delivery and Client Relationship Management
With over 17 years of experience, Christophe Bazin specializes in service delivery and client relationship management. His skills include incident management, escalation management, service improvement, and customer satisfaction. He is adept at resolving conflicts and employs strategic thinking in problem-solving scenarios.
Professional Strengths and Skills
Christophe Bazin is known for his ability to work autonomously as well as collaboratively within cross-functional teams. He is highly focused on helping customers achieve their business goals and is passionate about driving service improvements and customer success. His strategic mindset and strong conflict resolution skills are key attributes in his professional toolkit.