Shani Tzadok
About Shani Tzadok
Shani Tzadok is an Administrative Manager at Orca Security in Israel and a Business Owner at Dream of Sunny Life in Sri Lanka, with a background in customer service management and sales consulting.
Title and Current Positions
Shani Tzadok currently holds two key positions: Administrative Manager at Orca Security in Israel and Business Owner at Dream of sunny life in Sri Lanka. In these roles, Shani oversees managerial and business operations in different geographical locations.
Professional Experience
Shani Tzadok boasts extensive professional experience in various managerial and consultancy roles. Notably, from 2011 to 2018, Shani served as the Customer Service Manager at Dun & Bradstreet (Israel) Ltd. in Tel Aviv. Prior to that, Shani was a Consultant Sales at Wall Street Institute Israel from 2009 to 2010 in Tel Aviv - Jaffa, Tel Aviv District, Israel.
Educational Background
Shani Tzadok studied at The College of Management Academic Studies from 2004 to 2007. During this period, Shani focused on Business/Commerce, General and achieved degrees in Social Sciences and Criminal Law.
Key Responsibilities at Dun & Bradstreet
In Shani Tzadok's role as Customer Service Manager at Dun & Bradstreet, significant responsibilities included managing a service department for approximately 3,500 business customers, determining the service strategy, and participating in shaping the company's service vision and policies. Shani led the implementation of a CRM system, involving the development of work processes, procedures, and daily routines. Additionally, Shani motivated a team of 15 employees to meet service goals and was in charge of recruiting and screening candidates for various departmental positions.