Sheila May Diopenes
About Sheila May Diopenes
Sheila May Diopenes works in Support Operations and has extensive experience in quality assurance and customer service. She has held various roles at Index Solutions and Sourceress, and she holds degrees in Accountancy and Pharmacy.
Current Role at Orchid
Sheila May Diopenes currently holds a position in Support Operations at Orchid. She has been with the company since 2020, contributing to the operational support functions for a duration of four years. Her role involves ensuring efficient processes and providing assistance to various operational needs within the organization.
Previous Experience at Index Solutions
Prior to her current role, Sheila worked at Index Solutions in multiple capacities. She served as a Quality Assurance/Management Assessment (QA/MA) specialist since 2020, and previously held the position of Quality Assurance Specialist from 2021 to 2022 for 11 months. Additionally, she worked as a Data Steward at Index Solutions from 2020 to 2021 for 11 months, demonstrating her versatility and commitment to quality management.
Experience at Sourceress
Sheila was employed at Sourceress as a Diviner/Researcher from 2017 to 2020 for three years. In this role, she focused on research and analysis, contributing to the company's knowledge base and strategic initiatives.
Education and Qualifications
Sheila May Diopenes studied at the University of Negros Occidental - Recoletos, where she earned a Bachelor of Science in Accountancy. She also attended the University of San Carlos, achieving a Bachelor of Science in Pharmacy. Additionally, she completed a program in Mobile Electronics at the Department of Manpower Development and Placement (DMDP), further enhancing her technical skills.
Early Career at SupportSave Solutions, Inc.
Sheila began her career at SupportSave Solutions, Inc., where she worked as a Call Center Representative/Customer Service from 2011 to 2016 for five years. This role provided her with foundational experience in customer service and communication skills, which have been beneficial throughout her career.