Toya Brouwer
About Toya Brouwer
Toya Brouwer is a People & Operations Manager with extensive experience in customer service and retail. She has a strong educational background in international business and has worked in various roles across multiple industries, including hospitality and sourcing.
Current Role at Orderli
Toya Brouwer serves as the People & Operations Manager at Orderli, a position she has held since 2021. In this role, she focuses on managing operations and fostering connections among team members across various sectors. Her experience in customer service and retail supports her ability to enhance operational efficiency and employee engagement.
Education and Academic Background
Toya Brouwer has a solid educational foundation in international business. She studied at the Amsterdam School of International Business, where she focused on Building Partnerships in China, earning a Bachelor of Applied Science (B.A.Sc.) from 2012 to 2017. Additionally, she attended the University of the Free State, obtaining another Bachelor of Applied Science (B.A.Sc.) in International Business from 2015 to 2016. Toya also completed a Minor in International Business Development at Donghua University in 2015.
Professional Experience in Customer Service and Retail
Toya has extensive experience in customer service and retail, having worked as a Shop Assistant at De Bakkerswinkel Oud-Zuid for six years from 2008 to 2014. This role provided her with valuable insights into customer relations and operational management within the hospitality sector.
Previous Roles in Operations and Management
Before her current role at Orderli, Toya held several positions that contributed to her expertise in operations management. She worked as a General Manager at Underground Sportclub from 2019 to 2021, overseeing daily operations and team management. Additionally, she served as a Sourcing Analyst at Dick Moby in Shanghai for six months in 2015, where she gained international experience in sourcing and supply chain management.
Voice Over Artistry Experience
Toya has a background in voice-over artistry, having worked as a Voice Over Artist at ITTA UvA B.V. from 2012 to 2013. This experience allowed her to develop skills in communication and presentation, which are beneficial in her current role in operations management.