Akhil S.
About Akhil S.
Akhil S. is an Associate Product Manager at OrderMyGear, where he has worked since 2024, following a career progression from Senior Technical Support Representative. He has a background in technical support and product management, along with degrees in Industrial and Organizational Psychology and ongoing studies in Management Information Systems and Business Analytics.
Work at OrderMyGear
Akhil S. has been employed at OrderMyGear since 2016, initially serving as a Senior Technical Support Representative. In 2024, he transitioned to the role of Associate Product Manager, where he has been working for 7 months. His responsibilities likely include overseeing product development and managing customer feedback to enhance product offerings. This career progression within the company reflects his adaptability and growth in the technology and product management sectors.
Education and Expertise
Akhil S. has a diverse educational background. He studied Computer Software Engineering at freeCodeCamp, where he earned a Full Stack Web Development Certification in 2016. Additionally, he pursued a Bachelor's Degree in Industrial and Organizational Psychology at Penn State University from 2012 to 2013. Currently, he is studying Management Information Systems and Business Analytics at Colorado State University Global, further enhancing his technical and managerial skills.
Background in Customer Service and Technical Support
Before joining OrderMyGear, Akhil S. worked as a Customer Service Representative - Real Technical Expert at 24-7 Intouch from 2015 to 2016. This role provided him with valuable experience in customer service and technical support. Additionally, he briefly worked as a Line Manufacturer at Polaris Industries in 2013. His varied roles have contributed to a strong foundation in both technical support and customer interaction.
Career Progression and Skills Development
Akhil S. has demonstrated a clear career progression, moving from a Senior Technical Support Representative to an Associate Product Manager at OrderMyGear. This transition highlights his ability to leverage his technical expertise and customer service experience in product management. His educational pursuits in software engineering, management information systems, and business analytics further support his skill development in both technical and managerial domains.