Erik Friesen
About Erik Friesen
Erik Friesen is a Senior Client Success Manager with a background in Business Administration. He has experience in enhancing eCommerce operations and developing tailored strategies for client success.
Work at OrderMyGear
Erik Friesen currently holds the position of Senior Client Success Manager at OrderMyGear (OMG), a role he has occupied since 2022. In this capacity, he focuses on understanding customer goals to enhance their eCommerce operations. His responsibilities include developing tailored plans and insights designed to help eCommerce businesses succeed. Prior to this role, he served as a Strategic Account Manager at OMG for one year, where he also contributed to client success initiatives.
Previous Experience at Kibo Commerce
Before joining OrderMyGear, Erik Friesen worked at Kibo Commerce as a Client Success Manager from 2018 to 2021. During his tenure in the Dallas/Fort Worth Area, he was responsible for managing client relationships and ensuring that customers achieved their business objectives through effective use of Kibo's eCommerce solutions.
Education and Expertise
Erik Friesen studied Business Administration and Management at LeTourneau University, where he earned a Bachelor of Business Administration (B.B.A.) from 2013 to 2016. He also completed his high school education at Show Low High School, obtaining his diploma from 2010 to 2013. Additionally, he attended George Washington Academy for one year from 2009 to 2010.
Background
Erik Friesen has a background in client success management within the eCommerce sector. His career spans several years, during which he has developed expertise in understanding customer needs and enhancing operational efficiency. His experience includes roles that focus on strategic account management and client relationship development.