Tiffany Mc Arthur
About Tiffany Mc Arthur
Tiffany Mc Arthur is a Senior Manager of Client Success at OMG in Dallas, Texas, where she has worked since 2023. She has extensive experience in client success roles, including previous positions at Kibo Commerce and Mississippi Public Broadcasting.
Work at OrderMyGear
Tiffany Mc Arthur has been serving as the Senior Manager of Client Success at OrderMyGear (OMG) since 2023. In this role, she focuses on enhancing client relationships and ensuring successful outcomes for clients in the Dallas, Texas area. Prior to this position, she worked at OMG as Manager of Client Success from 2021 to 2023, where she developed strategies to improve client satisfaction and retention.
Previous Experience in Client Success
Before joining OrderMyGear, Tiffany Mc Arthur worked at Kibo Commerce for a total of five years. She started as a Client Success Manager from 2016 to 2018 and then advanced to Senior Client Success Manager & Team Lead from 2018 to 2021. In these roles, she was responsible for managing client accounts and leading a team to deliver effective client solutions in the Dallas/Fort Worth area.
Educational Background
Tiffany Mc Arthur earned her Bachelor's Degree in Communication Studies from Millsaps College, where she studied from 2011 to 2015. She furthered her education by obtaining a Master of Business Administration (M.B.A.) with a concentration in Marketing from the same institution, completing her studies in 2016. This educational foundation supports her expertise in client success and management.
Internship Experience
In 2014, Tiffany Mc Arthur gained practical experience as a Public Relations Intern at Mississippi Public Broadcasting. This internship lasted for four months and provided her with insights into public relations and communication strategies, which have contributed to her professional development in client-facing roles.
Technical Support Experience
Tiffany Mc Arthur worked as a Senior Helpdesk Analyst at Millsaps College from 2011 to 2015. In this role, she provided technical support and assistance to students and faculty, enhancing her problem-solving skills and technical knowledge, which are beneficial in her current client success role.