Hildegard Renn
About Hildegard Renn
Hildegard Renn is a Customer Service Operations Manager at Oregon Tool, where she has worked since 2021. She has extensive experience in customer service management across various companies, including roles at SawStop, Hydro Aluminium Extrusion, and IDEX Corporation.
Work at Oregon Tool
Hildegard Renn has been serving as the Customer Service Operations Manager at Oregon Tool since 2021. In this role, she is responsible for overseeing customer service operations, ensuring efficient service delivery, and enhancing customer satisfaction. Her position is based in the Portland, Oregon Metropolitan Area, where she has contributed to the company's commitment to quality service and customer engagement.
Previous Experience in Customer Service Management
Prior to her current role, Hildegard Renn held various positions in customer service management across multiple organizations. She worked as the Director of Technical Services at SawStop LLC from 2016 to 2018. Before that, she was the Manager of Customer Service at Hydro Aluminium Extrusion Ltd from 2018 to 2020. Her experience also includes roles at IDEX Corporation Micropump, Inc, Toyo Tanso USA Inc, and Lattice Semiconductor, where she developed her expertise in customer service operations.
Education and Expertise
Hildegard Renn studied Business Administration at Defiance College, where she earned a Bachelor of Science degree. Her educational background has provided her with a solid foundation in business principles, which she applies in her various roles in customer service management. Her expertise encompasses customer relations, service operations, and team leadership.
Career Progression in Customer Service
Hildegard Renn's career in customer service spans over two decades, beginning with her role as a Customer Service Manager at Leatherman Tool Group from 2001 to 2009. She has progressively taken on more responsibilities, leading to her current managerial position. Throughout her career, she has developed a comprehensive understanding of customer service dynamics and operational efficiency.