Gary Gillheeney Jr, MBA
About Gary Gillheeney Jr, MBA
Gary Gillheeney Jr. is the Vice President of Customer Experience at Organogenesis, where he has worked in various customer service roles since 2012. He holds a Bachelor of Science from North Carolina State University and an MBA from Southern New Hampshire University.
Current Role at Organogenesis
Gary Gillheeney Jr. serves as the Vice President of Customer Experience at Organogenesis, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and improving service delivery across the organization. His leadership is aimed at creating a seamless experience for customers, ensuring that their needs are met effectively.
Previous Positions at Organogenesis
Prior to his current role, Gary Gillheeney Jr. held several positions at Organogenesis. He served as Associate Director of U.S. Customer Service from 2021 to 2022, and before that, he was the Senior Manager of U.S. Customer Service from 2017 to 2021. His career at Organogenesis began as a Customer Service Supervisor from 2012 to 2014, followed by a role as Manager of U.S. Customer Service from 2014 to 2017. This progression highlights his extensive experience in customer service management within the company.
Education and Qualifications
Gary Gillheeney Jr. holds a Master of Business Administration (MBA) from Southern New Hampshire University. He also earned a Bachelor of Science (BS) degree from North Carolina State University. His educational background provides him with a solid foundation in business principles and customer experience management.
Background and Early Education
Gary Gillheeney Jr. completed his early education at Bishop Hendricken High School. His academic journey laid the groundwork for his later studies in business and customer service, contributing to his professional development in the field.
Expertise in Customer Experience Management
With a strong background in customer service, Gary Gillheeney Jr. has developed expertise in customer experience management. His roles at Organogenesis have equipped him with the skills necessary to lead teams and implement strategies that enhance customer interactions and satisfaction.