Jannette Emond, Cba, Arm

Manager, Credit & Collections @ Organogenesis

About Jannette Emond, Cba, Arm

Jannette Emond is a Manager of Credit & Collections at Organogenesis in Canton, Massachusetts, with extensive experience in accounts receivable and customer service. She has worked in the biotechnology industry for over 20 years, including roles at Organogenesis and Reebok.

Current Role at Organogenesis

Jannette Emond currently serves as the Manager of Credit & Collections at Organogenesis, a position she has held since 2021. In this role, she oversees the credit and collections processes, ensuring effective management of accounts receivable. Her responsibilities include analyzing credit data, managing customer accounts, and implementing strategies to improve collection rates. Emond's extensive experience in the biotechnology industry supports her in navigating the unique challenges associated with this sector.

Previous Experience at Organogenesis

Prior to her current role, Jannette Emond worked at Organogenesis as an Accounts Receivable Supervisor from 2007 to 2021. During her 14 years in this position, she developed expertise in managing accounts receivable and enhancing customer relationships. Her tenure at Organogenesis allowed her to gain in-depth knowledge of the company's operations and the biotechnology industry, contributing to her effectiveness in credit management.

Background in Customer Service

Jannette Emond has a background in customer service, which has significantly contributed to her ability to manage accounts receivable. This experience has equipped her with skills in communication and relationship management, essential for addressing customer inquiries and resolving issues related to credit and collections. Her customer service background enhances her effectiveness in her current role.

Experience at Reebok

Before joining Organogenesis, Jannette Emond worked as a Collection Specialist at Reebok from 2001 to 2007. In this role, she focused on managing collections and improving payment processes. Her experience at Reebok provided her with foundational skills in credit management and collections, which she has built upon in her subsequent roles in the biotechnology industry.

Education and Skills

Jannette Emond studied at Taunton High School, where she achieved a General Studies diploma from 1983 to 1987. She possesses strong skills in Microsoft Excel, which she utilizes in her current role to analyze data and manage accounts effectively. Emond's expertise in managing credit and collections within the biotechnology industry is complemented by her knowledge of medical devices, enhancing her overall proficiency in her field.

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