Juan Carlos Casas
About Juan Carlos Casas
Juan Carlos Casas is an IT Support Technician and Network Administrator at Orgill, Inc. in London, Ontario, where he has worked since 2008, managing various IT functions and providing technical support across Canada.
Work at Orgill
Juan Carlos Casas has been employed at Orgill, Inc. as an IT Support Technician and Network Administrator since 2008. Over his 16 years in this role, he has managed the phone system, including cell phones, smartphones, and wireless devices. His responsibilities also include providing remote technical support to users across Canada, overseeing the integration and training of new users, and coordinating the deployment of new software, releases, and updates. He collaborates on special projects related to information technology management and develops action plans and corrective measures for IT issues.
Previous Experience at TDS Logistics
Before joining Orgill, Inc., Juan Carlos Casas worked at TDS Logistics as an RF Technician from 2003 to 2008 for a total of five years. In this position, he gained valuable experience in technical support and network administration, which contributed to his expertise in the IT field.
Education and Expertise
Juan Carlos Casas studied Information Security Management at Fanshawe College, where he achieved an Ontario College Graduate certificate from 2015 to 2016. He also holds a degree in Business Administration and Management from Politécnico Grancolombiano, which he completed from 1994 to 1997. Additionally, he completed his high school education at Colegio Simon Bolivar in Bogota, Colombia, from 1986 to 1992.
Technical Skills and Responsibilities
In his current role at Orgill, Inc., Juan Carlos Casas performs preventive maintenance and updates on hardware and software components at corporate locations. He supports various telephone systems and manages network administration. His technical skills enable him to effectively address IT issues and ensure smooth operations within the organization.