Palash Dhir
About Palash Dhir
Palash Dhir is a Customer Insight Analyst at Oriental Trading Company, a Berkshire Hathaway Company, where he has worked since 2018. He specializes in translating quantitative analysis into accessible visuals and has a strong background in analytics and engineering.
Work at Oriental Trading
Palash Dhir has been employed at Oriental Trading Company, a subsidiary of Berkshire Hathaway, since 2018. He serves as a Customer Insight Analyst, where he focuses on developing customer experience processes and measurement systems. His role involves translating quantitative analysis into accessible visuals for non-technical audiences. Prior to this position, he worked as a Market Research Intern at the same company for four months in 2018. His contributions aim to enhance customer-centric decision-making within the organization.
Education and Expertise
Palash Dhir holds two Master of Science degrees. He studied Business Analytics at The University of Texas at Dallas from 2017 to 2018. Earlier, he completed his Master of Science in Chemistry at Birla Institute of Technology and Science, Pilani, from 2011 to 2016. Additionally, he earned a Bachelor of Engineering in Mechanical Engineering from the same institution during the same period. His educational background equips him with a strong foundation in both analytical and technical skills.
Background
Palash Dhir began his career with an internship at TATA AutoComp Systems Ltd in Pune, Maharashtra, India, in 2015, where he worked for five months as an Analyst Intern. This experience provided him with early exposure to the analytical field. His passion for self-learning and technology drives his approach to solving complex business problems, particularly in customer insights and analytics.
Achievements
Palash Dhir presented and published a thesis paper titled 'Implementing Analytics in a case of e-Business' at the 10th ISDSI Conference in December 2016. This work reflects his commitment to advancing knowledge in the field of analytics and e-business. His ability to automate processes and aggregate feedback using SQL, web scraping techniques, and API calls showcases his technical proficiency and innovative approach to data analysis.