Dinut Catalin
About Dinut Catalin
Dinut Catalin is a Data Analytics and Tier 3 Engineer at Tellence in Bucharest, Romania, where he has worked since 2014. He holds an Engineer's Degree and a Bachelor of Applied Science in Computer Science from Universitatea „Politehnica” din București.
Work at Tellence
Dinut Catalin has been employed at Tellence since 2014, serving as a Data Analytics & Tier 3 Engineer. Over the course of ten years, he has contributed to various projects in Bucharest, Romania. His responsibilities include installing custom solutions in operational environments and creating external documentation and presentations for all products. He also provides Tier 3 customer support for LiveU's Java-based infrastructure management portal, hardware units, and mobile applications.
Education and Expertise
Dinut Catalin studied Computer Science at Universitatea „Politehnica” din București, where he achieved an Engineer's Degree and a Bachelor of Applied Science (BASc) from 1999 to 2003. His educational background provides a solid foundation for his work in data analytics and engineering. He applies his knowledge in creating test plans and workflows in Jira for quality assurance and PSG collaborative sessions.
Technical Skills and Responsibilities
Dinut Catalin conducts big data investigations using Kibana, which allows him to analyze and interpret large datasets effectively. He develops and maintains recurrent dashboards and detailed sales analysis for hardware, software, and services. Additionally, he performs system verification testing for new versions of web portals and applications across multiple platforms, ensuring functionality and reliability.
Customer Success and Performance Tracking
In his role, Dinut Catalin creates customer success dashboards in Salesforce to track progress and follow up on key performance indicators. This involves analyzing data to provide insights that enhance customer satisfaction and operational efficiency. His work in this area supports the overall goals of the organization by ensuring that customer needs are met effectively.