Chris Coppenger
About Chris Coppenger
Chris Coppenger is the Director of Operations at Orthodontic Partners, where he has worked since 2022. He has extensive experience in operations management, having previously held a leadership role at The Walt Disney Company for 16 years.
Work at Orthodontic Partners
Chris Coppenger has served as the Director of Operations at Orthodontic Partners since 2022. In this role, he oversees operational strategies and ensures the effective management of processes within the organization. His experience in operations management contributes to the efficiency and effectiveness of the company's services in Grand Rapids, Michigan.
Previous Experience at The Walt Disney Company
Before joining Orthodontic Partners, Chris Coppenger worked at The Walt Disney Company for 16 years, from 2006 to 2022. He held the position of Leader in Global Reporting and Analytics, where he developed and maintained over 30 audit processes weekly. His work impacted more than 16,000 cast members, ensuring accurate payment and data integrity.
Education and Expertise
Chris Coppenger has a diverse educational background. He earned a Bachelor of Arts in Economics from the University of Tennessee, Knoxville, from 2002 to 2007. He later obtained a Master of Business Administration (MBA) in Management Sciences and Quantitative Methods from Southern New Hampshire University, completing his studies from 2014 to 2016. Additionally, he achieved Graduate Certificates in Data Science and Industrial and Organizational Psychology from Harvard Extension School, studying from 2021 to 2023 and 2016 to 2018, respectively.
Skills and Technical Proficiency
Chris Coppenger possesses strong technical skills in data management and analysis. He utilizes tools such as SAP, Business Objects, SQL Server, MS Excel, and Access to ensure data integrity for hourly cast members. He has also created MS Access databases to identify and audit system anomalies, showcasing his ability to enhance operational efficiency.
Union Contract Management
In his professional career, Chris Coppenger has monitored and upheld multiple Union contract agreements, including those with the Service Trade Council Union and Craft Maintenance Unions. His experience in labor relations and contract management contributes to his operational oversight and strategic planning.