Nick Dillard
About Nick Dillard
Nick Dillard serves as a Regional Manager, focusing on maximizing brand success across multiple locations. He has extensive experience in leadership roles across various industries, including veterinary services, dental care, and retail.
Work at Orthodontic Partners
Nick Dillard has been serving as the Regional Manager at Orthodontic Partners since 2021. In this role, he focuses on leveraging the strengths of multiple locations to enhance brand success on a regional level. His leadership style emphasizes communication of expectations and recognition of success within the team. Dillard aims to create a motivated and accountable work environment, fostering a culture that supports both individual and organizational growth.
Previous Experience in Management Roles
Prior to his current position, Nick Dillard held several management roles across various industries. He worked as a Regional Manager at PetVet Care Centers for four months in 2020, overseeing operations in the Midwest Region. He also served as Field Operations Director at Banfield Pet Hospital for five years, managing operations in the Greater Chicago Area. His experience extends to Pacific Dental Services, where he was a Regional Manager from 2016 to 2018 in the Greater St. Louis Area.
Leadership and Mentoring Skills
Nick Dillard is known for his commitment to mentoring and developing individuals for leadership and management positions. He challenges the status quo to identify opportunities for improving service delivery. Dillard leads by example, clearly defining expectations for all staff levels and incentivizing sales teams to exceed performance targets. His approach aims to build morale and reduce employee turnover, creating a positive work culture.
Diverse Industry Background
Dillard's career spans various sectors, including retail, dental, and veterinary services. He worked at Diamond Braces – Premiere Orthodontics and Invisalign as COO for one year and held the position of District Manager at Advance Auto Parts for two years. His experience also includes a five-year tenure as District Manager at Starbucks and several roles at Wal-Mart, including Co-Operations Store Manager and District Loss Prevention Manager. This diverse background contributes to his comprehensive understanding of operational management.
Skills in Communication and Negotiation
Nick Dillard possesses strong skills in communication, negotiation, and presentation. He articulates expectations clearly and effectively engages with staff at all levels. His ability to define roles and responsibilities helps in streamlining operations and improving overall service delivery. Dillard's focus on accountability and ethical practices supports a dynamic work environment that encourages employee engagement and performance.