Michelle Potts
About Michelle Potts
Michelle Potts serves as the Vice President of Enterprise Accounts at OSG, where she has worked since 2024. With a background in sales and client experience, she has held various leadership roles in the industry and is currently pursuing further education at Harvard Business School Online.
Current Role at OSG Connect
Michelle Potts serves as the Vice President, Enterprise Accounts at OSG Connect, a position she has held since 2024. In this role, she is responsible for managing enterprise-level client relationships and driving strategic initiatives to enhance client satisfaction and engagement.
Previous Experience at OSG
Prior to her current role, Michelle Potts held two significant positions at OSG. She was the Vice President - Sales from 2021 to 2023, where she focused on sales strategies and client acquisition. Following that, she served as Vice President - Client Experience for a period of nine months in 2023, emphasizing the importance of customer satisfaction and experience.
Experience at Harland Clarke
Michelle Potts worked at Harland Clarke as a Major Account Executive in the Major Account and Investment Services Division from 2016 to 2019. During her three years in this role, she was based in San Antonio, Texas, where she managed key accounts and contributed to the growth of the division.
Educational Background
Michelle Potts studied at North Carolina State University, earning a Bachelor of Arts in Political Science with a concentration in Law and Justice and a minor in Journalism from 2002 to 2006. She is also pursuing further education at Harvard Business School Online, where she is studying Strategy Execution and Organizational Leadership, achieving certificates in both areas since 2022 and 2023.
Career at RR Donnelley
Michelle Potts has extensive experience at RR Donnelley, where she held multiple leadership roles. She served as President from 2011 to 2016, overseeing operations and strategic direction. Prior to that, she was Vice President of Operations from 2008 to 2011 and briefly worked as a Team Leader in 2011.