Valerie Johnson

Client Services Principal @ Osso VR

About Valerie Johnson

Valerie Johnson serves as the Client Services Principal at Osso VR, bringing over seven years of experience in the hospital and healthcare industry. She has held various roles at Optum and Mercy Medical Center, focusing on client advisory services, quality assurance, and healthcare analytics.

Work at Osso VR

Valerie Johnson has been serving as Client Services Principal at Osso VR since 2021. In this role, she focuses on enhancing client relationships and ensuring the delivery of high-quality services. Her experience in the healthcare industry supports her efforts in consulting and business intelligence, which are critical to the success of client services at Osso VR.

Previous Experience at Optum

Valerie Johnson held multiple positions at Optum from 2016 to 2021. She began as a Value Advisor in Client Advisory Services for two years, then progressed to Senior Value Advisor from 2018 to 2020. She served as Associate Director of Client Advisory Services for one year before transitioning to her current role at Osso VR. Her tenure at Optum provided her with extensive experience in client advisory and healthcare analytics.

Education and Expertise

Valerie Johnson graduated from James Madison University in May 2014 with a Bachelor of Science in Health Services Administration and a minor in General Business. She also attended the University of South Carolina-Columbia for one year. Her educational background supports her expertise in healthcare analytics, project management, and client services within the healthcare sector.

Background in Healthcare

Valerie Johnson has over seven years of experience in the hospital and healthcare industry. She has worked in various roles, including as a Quality Assurance Intern at Mercy Medical Center and as a Senior Quality and Patient Safety Analyst. Her diverse background has equipped her with skills in project and time management, as well as a strong understanding of healthcare operations.

Volunteer Experience

Valerie Johnson volunteered at Sunnyside Retirement Community from 2011 to 2014. This experience allowed her to engage with the community and gain insights into the healthcare needs of the elderly population. Her volunteer work complements her professional experience in healthcare and client services.

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