David Jimenez
About David Jimenez
David Jimenez is a CS Operations Specialist with a strong background in inventory management and pricing strategy. He has held various roles in operations and quality management across multiple companies, including Bonobos and Back Market.
Current Role at Plate IQ
David Jimenez serves as a Customer Service Operations Specialist at Plate IQ, a position he has held since 2021. In this role, he applies his expertise in pricing strategy and process management, which are essential for optimizing customer service operations. His responsibilities include overseeing operational processes to enhance efficiency and customer satisfaction.
Previous Experience at Bonobos
David Jimenez worked at Bonobos from 2011 to 2019, where he held multiple positions including Operations Associate and Ops and Ninja Assistant. During his seven years at Bonobos, he gained substantial experience in inventory management and retail operations. His tenure at Bonobos provided him with a solid foundation in the e-commerce sector.
Experience at Back Market
At Back Market, David held the roles of Quality Account Manager and Quality Care Lead US between 2019 and 2020. His work involved managing quality assurance processes and ensuring customer satisfaction. This experience contributed to his understanding of quality management in the e-commerce landscape.
Education at City University of New York
David Jimenez studied at the City University of New York-College of Staten Island. His education provided him with the foundational knowledge necessary for his career in operations and customer service within the retail and e-commerce industries.
Skills in Wholesale Operations
David possesses skills in wholesale operations, which enhance his capabilities in the retail and e-commerce sectors. His proficiency in inventory management, pricing strategy, and process management supports his effectiveness across various operational roles.