Kit Zorsch

Kit Zorsch

Customer Success Manager @ Ottimate

About Kit Zorsch

Kit Zorsch is a Customer Success Manager currently employed at Plate IQ in the San Francisco Bay Area, where he has worked since 2020. He has a diverse background in account management and customer advocacy, with previous roles at Ctuit Software, Revel Systems, and Compeat Restaurant Management Software.

Current Role at Plate IQ

Kit Zorsch serves as a Customer Success Manager at Plate IQ, a position held since 2020. In this role, Zorsch focuses on enhancing customer satisfaction and ensuring clients achieve their desired outcomes using the company's solutions. The position is based in the San Francisco Bay Area, where Zorsch applies extensive experience in customer relations and account management.

Previous Experience at Ctuit Software

Before joining Plate IQ, Kit Zorsch worked at Ctuit Software as an Account Manager from 2015 to 2017. During this two-year tenure, Zorsch was responsible for managing client accounts and fostering relationships to improve customer engagement and retention.

Experience at Revel Systems

Kit Zorsch was employed at Revel Systems as an Enterprise Account Manager for one year, from 2019 to 2020. In this role, Zorsch managed enterprise-level accounts, focusing on delivering tailored solutions to meet the needs of larger clients in the restaurant management sector.

Background in Customer Advocacy

Zorsch worked at Compeat Restaurant Management Software as a Customer Advocacy Manager from 2017 to 2019. This role involved advocating for customer needs and ensuring their voices were heard within the organization, contributing to product improvements and service enhancements.

Education at U.C. Berkeley

Kit Zorsch earned a Bachelor's degree from the University of California, Berkeley, where studies focused on Drama and Dramatics/Theatre Arts as well as History. This educational background provided a foundation in communication and analytical skills applicable in various professional settings.

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