Tara Qualls
About Tara Qualls
Tara Qualls is a Sales Operations Manager with over 20 years of experience in the Customer Service and Hospitality Industry. She has held various roles at Ottimate and Omnivore, demonstrating expertise in client relations and problem-solving, particularly with Salesforce.
Current Role as Sales Operations Manager
Tara Qualls currently serves as the Sales Operations Manager at Ottimate, a position she has held since 2022. In this role, she operates remotely and is responsible for overseeing sales processes and strategies. Her extensive background in customer service and hospitality contributes to her effectiveness in managing operations and enhancing client relationships.
Previous Experience at Ottimate
Tara Qualls worked at Ottimate in various capacities prior to her current role. She served as the Enterprise Project Manager from 2019 to 2021 for two years, followed by her role as Revenue Operations Manager from 2021 to 2022 for one year. Her experience at Ottimate has equipped her with a deep understanding of the company's operations and client needs.
Experience at Omnivore
Before her tenure at Ottimate, Tara Qualls worked at Omnivore. She held the position of Technical Support Project Manager from 2018 to 2019 for 11 months and previously served as a Technical Support Specialist in 2018 for 10 months. These roles involved managing technical support projects and providing assistance to clients, further enhancing her skills in customer service.
Background in Customer Service and Hospitality
Tara Qualls has over 20 years of experience in the customer service and hospitality industry. This extensive background has shaped her approach to client interactions, emphasizing the importance of treating people with respect and understanding their needs. Her focus on cultivating meaningful relationships has been a key aspect of her professional philosophy.
Educational Background
Tara Qualls studied at Sonoma State University and also attended Santa Rosa Junior College, where she achieved an Associate's Degree. Her educational background has provided her with a foundation for her career in customer service and operations management.