Mattia Cassani
About Mattia Cassani
Mattia Cassani is a professional currently serving as Chargé de Suivi De Production Des Opérations D’appels Sortants at Ouest-France since 2021. He has a diverse work history in customer service and logistics, having held various positions at companies such as Domino's Pizza France, Boiron France, and Decathlon France.
Current Role at Ouest-France
Mattia Cassani serves as Chargé de Suivi De Production Des Opérations D’appels Sortants at Ouest-France. He has held this position since 2021, working in Rennes, Bretagne, France. In this role, he is responsible for overseeing the production processes related to outbound calls, ensuring operational efficiency and effectiveness.
Previous Experience in Customer Service
Mattia Cassani has a diverse background in customer service roles. He worked at Domino's Pizza France as an Employé polyvalent from 2018 to 2019 for seven months in Betton, Bretagne. Additionally, he served as a Serveur restauration at Ruffault Traiteur from 2017 to 2018 for eight months in Roazhon Park. His experience also includes a brief tenure at Decathlon France as Employé au service clients in 2019 for one month.
Logistics and Commercial Roles
In the logistics sector, Mattia Cassani worked at Boiron France as an Employé service logistique for one month in 2019 in Rennes, Bretagne. He also gained commercial experience as an Assistant Commercial at PRO HYGIENE SOLUTION from 2020 to 2021 for one year in Rennes. Additionally, he was a Livreur-Commercial at GALETTES MAM GOZ from 2019 to 2020 for nine months in Betton, Bretagne.
Education and Training
Mattia Cassani pursued his education at TOTEM FORMATION // École de Commerce, where he studied Negotiation and Digitalisation of Customer Relations from 2019 to 2021. He furthered his studies at ESG Ecoles de commerce, focusing on Commerce Marketing from 2021 to 2022. His educational background supports his roles in customer service and commercial operations.