Brad Arnold
About Brad Arnold
Brad Arnold serves as the Senior Director of Global Customer Success at Ouster, a position he has held since 2022. He has extensive experience in customer success and business management, having previously worked in various roles at Doble Engineering Company for over a decade.
Current Role at Ouster
Brad Arnold serves as the Senior Director of Global Customer Success at Ouster, a position he has held since 2022. In this role, he is responsible for overseeing customer success initiatives and ensuring that clients receive optimal support and service. His work is based in the Raleigh-Durham-Chapel Hill area, where he contributes to the company's mission of delivering high-quality lidar technology solutions.
Previous Experience at Doble Engineering Company
Prior to joining Ouster, Brad Arnold worked at Doble Engineering Company for several years in various roles. He began as a Business Analyst from 2011 to 2014, then progressed to Senior Business Analyst from 2014 to 2016. He continued to advance within the company, serving as Business Strategy Manager from 2016 to 2017, and later as Business Unit Manager for one year. His last position at Doble was Director of Customer Success, where he worked from 2018 to 2022.
Educational Background
Brad Arnold holds a Bachelor of Science degree in Business Management from Clemson University. He furthered his education by attending Harvard Extension School, where he studied Strategic Management and earned a Graduate Certificate from 2015 to 2017. This academic background has equipped him with the skills necessary for his roles in customer success and business strategy.
Early Career Experience
Before his tenure at Doble Engineering Company, Brad Arnold gained experience in various roles. He worked as a Sales Executive at Vocus, Inc. from 2009 to 2010 and as Office Systems and Website Manager at Association Management Group for six months in 2009. These early positions contributed to his development in customer relations and operational management.