Marine D'angelo Fernandez
About Marine D'angelo Fernandez
Marine D'angelo Fernandez is a Senior Customer Success Manager EMEA and Program Manager at Ouster, with over eight years of experience in international service offerings and strategic marketing analysis. She has held various roles in notable companies, including Mérieux NutriSciences, EVBox, and Schneider Electric, and has an extensive educational background in business and analytics.
Current Role at Ouster
Marine D'angelo Fernandez serves as the Senior Customer Success Manager EMEA and Program Manager at Ouster, a position she has held since 2022. Based in Amsterdam, she focuses on delivering exceptional customer experiences and exceeding client expectations. Her role involves managing customer relationships and ensuring the successful implementation of Ouster's services across the EMEA region.
Previous Experience in Customer Success
Prior to her current role, Marine worked at Ouster as a Customer Success Manager EMEA / Program Manager from 2021 to 2022. Her experience also includes a position as Global Key Accounts Specialist at Mérieux NutriSciences in 2017, where she managed key accounts for 11 months. Additionally, she held the role of Global Product Marketing Manager at EVBox from 2020 to 2021, contributing to product marketing strategies.
Educational Background
Marine D'angelo Fernandez has a robust educational background in business and marketing. She studied at emlyon business school, earning a Mastère Spécialisé en Stratégie Internationale et Marketing BtoB from 2016 to 2017. She also completed a Master 2 (M2) in Développement international des entreprises at IDRAC Business School from 2012 to 2014. Additionally, she pursued studies in Predictive Analytics for Business at Udacity, achieving a Nanodegree from 2018 to 2019.
Professional Development and Skills
Marine has over 8 years of experience in launching international service offerings and conducting strategic marketing analysis. She has a strong orientation towards client satisfaction and value delivery. Her skills are further complemented by her studies in Data Science, where she participated in the Bertelsmann Data Science Challenge Scholarship in 2018, focusing on descriptive statistics.
Career Progression and Roles
Throughout her career, Marine has held various roles that have contributed to her expertise in customer success and marketing. She worked as an Export Sales Assistant at Karlville Development Group from 2011 to 2012, and as an International Account Manager at EMILE MAURIN Eléments Standard Mécaniques from 2013 to 2016. Additionally, she served as an Offer Manager at Schneider Electric from 2018 to 2019, gaining valuable experience in managing offers and client relationships.