Adam Ostergren
About Adam Ostergren
Adam Ostergren serves as the Director of Technical Support at Outset Medical, where he leads a multi-tiered technical support team. With extensive experience in the medical device industry, he has held various roles at companies such as Grifols, Abbott Diagnostics, and Novartis Vaccines and Diagnostics.
Current Role at Outset Medical
Adam Ostergren serves as the Director of Technical Support at Outset Medical, Inc. since 2022. He operates remotely from San Jose, California. In this role, he leads a multi-tiered technical support team, focusing on delivering high-quality support for an expanding portfolio of hardware and software products.
Previous Experience at Grifols
Prior to his current position, Ostergren held various roles at Grifols. He worked as the National Field Service Manager from 2012 to 2014 and later served as the Director of North America, Commercial Technical Support from 2018 to 2022. He also held the position of Director, North America Service and Training from 2016 to 2018, and Associate Director, GST North America from 2014 to 2016, all based in Elk Grove and Emeryville, California.
Career at Abbott Diagnostics and Novartis
Ostergren's career includes significant roles at Abbott Diagnostics and Novartis Vaccines and Diagnostics. At Abbott, he worked as a Key Account Technical Executive and Field Service Engineer III from 2001 to 2005 in the Sacramento and Jackson areas. He then transitioned to Novartis, where he served as FSE II from 2005 to 2012 in the Sacramento area.
Educational Background in Electronic Engineering
Adam Ostergren studied at ITT Technical Institute in Rancho Cordova, where he earned a Bachelor of Science degree in Electronic Engineering Technologies from 1998 to 2001. This educational background has contributed to his technical expertise in the medical device industry.
Skills and Strategic Perspective
Ostergren possesses strong verbal and written communication skills, which facilitate effective problem resolution in challenging situations. He demonstrates a strategic perspective, allowing him to quickly assess and adapt to new circumstances. His focus on improving business processes aims to enhance efficiencies within the medical device sector.