Brett Robinson
About Brett Robinson
Brett Robinson serves as the Vice President of Service & Support at Outset Medical, Inc., bringing over 20 years of experience in various technical and managerial roles. He is known for fostering collaborative relationships and has held significant positions at companies such as Intuitive and Parata Systems.
Current Role at Outset Medical
Brett Robinson serves as the Vice President of Service & Support at Outset Medical, Inc., a position he has held since 2022. In this role, he is responsible for overseeing service operations and support strategies, contributing to the company's mission of improving patient care through innovative medical technology. His leadership focuses on enhancing customer satisfaction and operational efficiency within the organization.
Previous Experience at Intuitive
Prior to his current role, Brett Robinson worked at Intuitive from 2013 to 2021, where he held several key positions, including Sr. Director of Service Enablement and Director of Product Services & Technical Training. His tenure at Intuitive involved leading teams in service delivery and product support, emphasizing the importance of technical training and customer engagement in the healthcare technology sector.
Career Background at Parata Systems
Brett Robinson's career includes significant experience at Parata Systems, where he worked from 2006 to 2011 in various roles, including Level 3 Team Lead, Manager of Technical Support, and Manager of Product Support. His time at Parata Systems was marked by his focus on building collaborative relationships and enhancing product support services, which contributed to the overall effectiveness of the organization.
Educational Background
Brett Robinson holds a Bachelor of Arts degree in Mechanical Engineering from Santa Clara University, completed in 2000. He furthered his education by participating in the Stanford Lead Program - Corporate Innovation at Stanford University Graduate School of Business from 2019 to 2020. This educational background has equipped him with a strong foundation in engineering principles and innovative business strategies.
Leadership and Achievements
Brett Robinson is recognized as a respected leader with over 20 years of experience in cross-functional technical environments. He has a proven track record of leading teams towards the delivery of high-quality products and services. His strategic vision and ability to foster collaboration among stakeholders have been instrumental in driving positive change within the organizations he has worked for.