Maria Herrera
About Maria Herrera
Maria Herrera is a Customer Service Operations Specialist at Outset Medical, Inc., with over 27 years of experience in customer service. She has held various roles in notable companies, including Medtronic Spine & Biologics and Nevro, and is recognized for her ability to develop strategies and build strong relationships.
Work at Outset Medical
Maria Herrera has been employed at Outset Medical, Inc. as a Customer Service Operations Specialist since 2023. Her role is based in San Jose, California, and she operates remotely. In this position, she utilizes her extensive experience in customer service to enhance operational efficiency and improve customer satisfaction.
Previous Experience in Customer Service
Maria Herrera has over 27 years of diversified experience in customer service. Prior to her current role, she worked at Nevro as a Sr. Invoicing Services Representative from 2021 to 2023. She also held various positions at Medtronic Spine & Biologics, Barrx Medical, and Kyphon Inc., where she developed her skills in customer service and operations.
Education and Training
Maria Herrera studied at ExecuTrain, where she gained valuable skills relevant to her career in customer service. She completed her general education at Independence High School, achieving her diploma in 1993. Her educational background supports her professional development in customer service operations.
Skills and Expertise
Maria is known for her strong skills in developing strategies and streamlining processes to meet or exceed deadlines. She has a proven ability to build rapport with personnel, customers, and associates, demonstrating professionalism and integrity in her interactions. These skills have contributed to her success in various customer service roles.