Sean Thai

Desktop Support Manager @ Outset Medical

About Sean Thai

Sean Thai is a Desktop Support Manager at Outset Medical, Inc. in San Jose, California, with over a decade of experience in IT support and management roles across various companies.

Work at Outset Medical

Sean Thai has served as Desktop Support Manager at Outset Medical, Inc. since 2019. In this role, he is responsible for overseeing desktop support operations in San Jose, California. His position involves managing support teams and ensuring efficient IT service delivery to meet organizational needs.

Previous Experience in IT Support

Before joining Outset Medical, Sean Thai worked at Hewlett-Packard as a Lead IT Support Engineer from 2010 to 2014. He also held the position of Desktop Support Engineer at Rosendin Electric from 2014 to 2017. Additionally, he served as Manager of IT User Services at Microchip Technology Inc. from 2018 to 2019. His extensive experience in IT support roles has contributed to his expertise in managing desktop support operations.

Education and Expertise

Sean Thai earned a Master of Business Administration (M.B.A.) with a focus on Leading Innovative Organizations from Santa Clara University, studying from 2012 to 2015. He also holds a degree in Business Administration with a concentration in Management Information Systems from San Jose State University, where he studied from 2005 to 2009. His educational background supports his capabilities in IT management and organizational leadership.

Early Career Background

Sean Thai began his career at Rockwell Collins, where he worked as a Calibration Lab Assistant in 2007 and again in 2009. These early roles provided him with foundational experience in technical support and calibration processes, contributing to his later career in IT support.

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