Stephen Grich
About Stephen Grich
Stephen Grich is a Field Services Engineer with extensive experience in the hospital and healthcare industry. He has worked for notable companies such as Medtronic and Outset Medical, demonstrating a strong commitment to customer satisfaction and team building.
Work at Outset Medical
Stephen Grich has been employed at Outset Medical, Inc. as a Field Services Engineer since 2022. He operates in Nashville, Tennessee, where he applies his expertise in the healthcare industry to support medical equipment and ensure optimal functionality. His role involves addressing technical issues and enhancing customer satisfaction through effective service delivery.
Previous Experience in Healthcare
Before joining Outset Medical, Stephen Grich worked at Medtronic as a Field Service Engineer III from 2019 to 2022. His responsibilities included maintaining and servicing medical devices, contributing to his comprehensive understanding of operations in the hospital and healthcare industry. He also served as a Biomedical Technician at SpecialtyCare from 2016 to 2019, where he further developed his technical skills in a healthcare setting.
Education and Expertise
Stephen Grich earned a Bachelor of Science (B.S.) degree in Physical Activity and Health from Auburn University, where he studied from 2009 to 2013. His academic background also includes a focus on Kinesiology and Exercise Science, equipping him with knowledge relevant to the healthcare field. This educational foundation supports his work in field services, particularly in understanding the physical aspects of healthcare operations.
Background in Customer Satisfaction
Stephen Grich has a strong background in customer satisfaction and team building within the healthcare industry. His experience in various roles has emphasized the importance of effective communication and service delivery, which are critical in maintaining positive relationships with clients and healthcare professionals.
Career Progression
Stephen Grich's career began as a Physical Therapy Technician at STAR Physical Therapy in 2013. He later transitioned to roles such as Management Trainee at Enterprise Rent-A-Car and Field Service Specialist at EndoChoice. His diverse experiences across different positions have contributed to his skill set in sales and technical support, enhancing his effectiveness in field service roles.