Gaurav Sharma
About Gaurav Sharma
Gaurav Sharma is an Account Manager in Operations and Delivery at OutworX Corporation in Dehradun, Uttarakhand, India.
Work at OutworX Corporation
Gaurav Sharma has been serving as an Account Manager in Operations and Delivery at OutworX Corporation since 2021. His role involves managing client accounts and ensuring the smooth delivery of services. Based in Dehradun, Uttarakhand, India, he contributes to the operational efficiency of the organization. His tenure at OutworX Corporation has been marked by a focus on client satisfaction and operational excellence.
Previous Experience in Technical Recruitment
Before joining OutworX Corporation, Gaurav Sharma worked as a Technical Recruiter at IMSI India Pvt. Ltd. in 2015. His responsibilities included sourcing and recruiting candidates for technical positions. This role provided him with valuable insights into the recruitment process and the technical skills required in the industry.
Career as Senior Career Consultant
Gaurav Sharma held the position of Senior Career Consultant at IMSI Staffing Pvt Ltd from 2015 to 2021. During this six-year period, he provided guidance and support to job seekers, helping them navigate their career paths. His expertise in career consulting allowed him to assist clients in identifying suitable job opportunities and enhancing their employability.
Experience in Customer Service
Gaurav Sharma worked as a Senior Customer Service Representative at Savaari Car Rentals from 2014 to 2015. In this role, he was responsible for addressing customer inquiries and ensuring a high level of service. His experience in customer service has contributed to his skills in client management and communication.
Background in Team Leadership
Gaurav Sharma began his career as a Team Lead at Spanco BPO from 2010 to 2011. In this position, he managed a team and oversaw daily operations. His leadership experience in a BPO environment has equipped him with skills in team management and operational oversight.
Educational Background
Gaurav Sharma completed his education at Constancia School, where he studied Commercial Studies and English. He achieved an Intermediate level of education from 1990 to 2007. This educational background has provided him with foundational knowledge relevant to his career in operations and customer service.