Kara Beyer
About Kara Beyer
Kara Beyer serves as the Customer Success Operations Manager at Ovation.io, a position she has held since 2019. With a background in museum studies and anthropology, she has previously worked in various roles in the museum sector and customer service.
Work at Ovation.io
Kara Beyer has been serving as the Customer Success Operations Manager at Ovation.io since 2019. In this role, she is responsible for enhancing customer satisfaction and ensuring a seamless experience for users of the platform. Her focus includes optimizing operational processes and implementing strategies that support customer engagement and retention.
Previous Experience in Customer Success
Before joining Ovation.io, Kara Beyer worked at Bloomerang as an Account Associate from 2018 to 2019. In this position, she contributed to customer support and account management efforts, helping clients maximize their use of the company's services. Prior to Bloomerang, she held the role of Assistant Director of Interpretation at the Indianapolis Museum of Art from 2016 to 2018, where she was involved in developing educational programs and enhancing visitor engagement.
Background in Museum Operations
Kara Beyer has extensive experience in the museum sector, having served as the Director of Visitor Experience at The Eiteljorg Museum of American Indians and Western Art from 2007 to 2016. In this capacity, she focused on improving visitor services and creating enriching experiences for museum-goers. Her background in museum operations has equipped her with skills that are applicable in her current role in customer success.
Education and Expertise
Kara Beyer holds a Bachelor's degree in Anthropology from Indiana University Bloomington. She furthered her education by obtaining a Master's degree in Museology/Museum Studies from Indiana University–Purdue University Indianapolis. This academic background provides her with a strong foundation in cultural studies and museum practices, which she applies in her professional endeavors.