Shaunna Craig
About Shaunna Craig
Shaunna Craig is a Senior Account Manager at Ovation.io, bringing extensive experience in virtual healthcare information technology and services. She has held various roles in the industry, including positions at NeuroFlow and Quartet Health, and has a Bachelor's degree in Healthcare Management from Western Governors University.
Work at Ovation.io
Shaunna Craig has been employed at Ovation.io as a Senior Account Manager since 2022. In this role, she focuses on managing client accounts and fostering relationships to ensure customer satisfaction and retention. Her position involves strategic planning and execution to meet the needs of clients in the healthcare technology sector.
Previous Experience in Healthcare
Prior to her current role, Shaunna Craig worked at NeuroFlow in various capacities. She served as an Enterprise Customer Success Manager from 2020 to 2021 and as a Client Executive- Providers from 2021 to 2022. Additionally, she held the position of Director Of Provider Acquisition at Quartet Health from 2018 to 2020, where she was responsible for expanding provider networks.
Background in Education and Training
Shaunna Craig has a diverse educational background. She studied Healthcare Management at Western Governors University, earning a Bachelor's degree from 2018 to 2021. Earlier, she attended The Art Institute of Pittsburgh-Online Division, where she obtained a Food and Beverage Operations certificate in 2014. Her education complements her extensive experience in the healthcare sector.
Experience in Educational Services
From 2000 to 2015, Shaunna Craig worked at EMS Educational Services, Inc. in various roles, including BLS Instructor and Pet First Aid/CPR Instructor. She also contributed to sales and marketing efforts during her 15-year tenure. This experience provided her with a solid foundation in training and educational program development.
Skills in Data Analytics and Operations
Shaunna Craig possesses strong skills in data analytics and business-driven metrics, which are essential in her roles within the digital health sector. She has expertise in creating and implementing policies and procedures, as well as experience in operations. Her focus on team building and strategic partnerships enhances her effectiveness in the healthcare technology landscape.