Laura Gorry
About Laura Gorry
Laura Gorry serves as the Head of Customer Success at Overjet, bringing extensive experience in healthcare technology and customer relationship management. She has held various leadership positions in prominent organizations and is recognized for her ability to drive product value and innovation in the healthcare sector.
Work at Overjet
Laura Gorry has been serving as the Head of Customer Success at Overjet since 2022. In this role, she focuses on enhancing customer relationships and driving product value. Her responsibilities include developing strategies that deepen engagement with payer customers. Gorry's leadership is pivotal in ensuring that Overjet's customer success initiatives align with the company's goals in the healthcare technology sector.
Education and Expertise
Laura Gorry studied at Harvard Business School Executive Education, where she specialized in Non-Profit/Public/Organizational Management and obtained Executive Certification in 2016. She also holds a Bachelor of Arts degree from the University of North Carolina at Chapel Hill. Gorry's educational background equips her with the skills necessary to navigate complex organizational environments and develop effective customer success strategies.
Background
Before joining Overjet, Laura Gorry held several leadership positions in the healthcare sector. She worked at Benefitfocus as Senior Vice President and Business Unit Leader from 2019 to 2020. Prior to that, she served as Senior Vice President of Customer Success at HealthEdge from 2020 to 2022. Gorry's career also includes significant roles at IBM and Blue Cross NC, where she developed expertise in customer success and operational management.
Achievements
Throughout her career, Laura Gorry has been recognized for her top performance, which has led to promotions to increasingly responsible positions. She has extensive experience in developing and executing strategies that drive product value and deepen relationships with payer customers. Gorry is known for her ability to tailor communication approaches to various stakeholder groups, enhancing collaboration across the payer enterprise.
Passion for Healthcare Innovation
Laura Gorry is passionate about leveraging technology to drive innovation in healthcare. She focuses on utilizing advanced AI platforms to enhance customer success and improve healthcare outcomes. Her commitment to integrating technology into healthcare solutions reflects her dedication to improving the industry through innovative practices.