Fatema Kabir
About Fatema Kabir
Fatema Kabir is a ServiceNow Developer/Admin with extensive experience in managing AWS services and automating HR processes. She has worked for several notable companies, including Overstock, Wayfair, and AT&T, and holds a Bachelor of Arts in Political Science and Government from Queens College.
Current Role at Overstock
Fatema Kabir currently serves as a ServiceNow Developer/Admin at Overstock, a position she has held since 2020. In this role, she focuses on the development and administration of ServiceNow applications, enhancing operational efficiency and service delivery. Her responsibilities include managing and configuring various ServiceNow modules to meet organizational needs.
Previous Experience in ServiceNow Development
Prior to her role at Overstock, Fatema worked as a ServiceNow Developer/Admin at Wayfair from 2018 to 2020. During this time, she contributed to the implementation and management of ServiceNow solutions. She also worked at AT&T in a similar capacity from 2015 to 2018, where she developed HRSD cases to automate HR processes, including employee onboarding and offboarding.
Background in Web Development
Fatema's career began as a PHP Developer at Wells Fargo, where she worked for eight months in 2012. Following this, she transitioned to a UI Developer role at Mary Kay Cosmetics from 2013 to 2015. Her experience in web development has provided her with a strong foundation in programming and application development.
Education and Academic Background
Fatema Kabir earned a Bachelor of Arts in Political Science and Government from Queens College. This academic background has equipped her with critical thinking and analytical skills that complement her technical expertise in IT and software development.
Technical Skills and AWS Experience
Fatema has extensive experience with Amazon Web Services (AWS), managing servers using tools like Puppet and Chef. She is proficient in various AWS services, including EC2, S3, CloudFront, RDS, ELB, CloudWatch, and IAM. Additionally, she has configured Event Management (ITOM) and performed integrations between Service Watch and ServiceNow CMDB.