Laurie Hallas
About Laurie Hallas
Laurie Hallas is a Merchandise Manager at Overstock, where she has worked since 2022. She has extensive experience in customer service and operations management, having held various leadership roles at Discover Financial Services and Comcast over her career.
Current Role at Overstock
Laurie Hallas serves as the Merchandise Manager at Overstock, a position she has held since 2022. In this role, she is responsible for overseeing merchandise operations and strategies to enhance product offerings. Hallas operates from Midvale, Utah, and contributes to the company's growth by leveraging her extensive experience in retail management.
Previous Experience at Overstock
Before her current role, Laurie Hallas worked at Overstock as the Manager of Customer Care from 2017 to 2022. During this five-year tenure, she managed customer service operations and led initiatives to improve customer satisfaction. Her experience in this position laid the groundwork for her current responsibilities in merchandise management.
Career at Discover Financial Services
Laurie Hallas has a significant history with Discover Financial Services, where she held multiple roles over a span of 13 years. She began as the Regional Collections Manager from 1998 to 2007, followed by her role as the National Training Manager from 2007 to 2010. Hallas was instrumental in training employees and implementing operational strategies during her time there.
Experience at Comcast
From 2011 to 2016, Laurie Hallas worked at Comcast as the Credit & Collections Manager in Sandy, Utah. In this role, she managed credit and collections operations, focusing on improving financial processes and customer interactions. Her experience at Comcast contributed to her expertise in managing large teams and operational efficiency.
Education and Professional Development
Laurie Hallas studied at The Ohio State University, where she earned a Bachelor of Arts degree in Communication. In addition to her formal education, she is a Gallup Strengthsfinder Certified Coach and Instructor, having trained and consulted with numerous employees in strengths methodology. This background supports her ability to develop cross-functional teams and enhance workplace productivity.