Shelly Black
About Shelly Black
Shelly Black is a Senior Software Tester with extensive experience in quality assurance and software testing. She has worked for several companies, including Overstock.com and CHG Healthcare Services, and has developed methodologies to enhance customer experience and product accuracy.
Current Role at Overstock
Shelly Black serves as a Senior Software Tester at Overstock.com, a position she has held since 2017. In this role, she focuses on enhancing the quality of the company's online platform. Her responsibilities include utilizing browser add-ons and extensions for website testing, addressing issues related to page load times, customer interaction, and display. She also manages defect and bug tracking using JIRA, ensuring that issues are prioritized effectively for project releases.
Previous Experience in Quality Assurance
Prior to her current role, Shelly Black accumulated extensive experience in quality assurance across various organizations. She worked at CHG Healthcare Services as a QA Analyst for five months in 2016, where she contributed to quality assurance processes. Her earlier roles include Software QA Engineer positions at Tomax from 1999 to 2004 and at NetDeposit for six months in 2004. Additionally, she served as QA/Release Manager at 3M Health Information Systems from 2005 to 2008.
Quality Assurance Methodologies and Tools
Shelly Black has developed and implemented quality-assurance methodologies aimed at enhancing customer experience and ensuring accurate product display details. She has conducted web service testing using tools like Postman to verify output and messaging. Her experience includes creating comprehensive test plans and test cases for projects that support multiple browsers and devices, including desktop, tablet, and mobile platforms.
Education and Training
Shelly Black studied at Salt Lake Community College, where she gained foundational knowledge that supports her career in software testing and quality assurance. Her education has contributed to her ability to develop effective testing strategies and methodologies in her professional roles.
Contributions to Project Management
In her various roles, Shelly Black has maintained detailed project specifications, configuration details, and SQL queries in Confluence. She has improved release processes, which significantly reduced the number of application rollbacks in production environments, demonstrating her commitment to quality and efficiency in software development.