Lindsey Tarman
About Lindsey Tarman
Lindsey Tarman serves as the Director of Operations at Oxford Life Insurance Company, where she has worked since 2019. With a career spanning over two decades at the same company, she has held various roles, including Business Analyst and Operations Manager, and has a strong focus on improving operational efficiency and customer experience.
Current Role as Director of Operations
Lindsey Tarman serves as the Director of Operations at Oxford Life Insurance Company, a position she has held since 2019. In this role, she oversees the daily operations of the company, managing a team of 80 operations teammates, which includes department managers and business analysts. Her responsibilities include implementing initiatives that save time and costs while generating revenue across various departments. She plays a crucial role in enhancing operational efficiency and ensuring that the company's objectives are met.
Previous Experience at Oxford Life Insurance Company
Lindsey Tarman has extensive experience at Oxford Life Insurance Company, having worked there since 2002. She started as a Customer Service Representative and Processor, where she spent eight years in the Madison, Wisconsin area. She then progressed to the role of Business Analyst from 2010 to 2014, followed by Operations Manager from 2014 to 2019. Throughout her tenure, she has contributed to various operational improvements and vendor evaluations.
Vendor Management and Software Evaluation
In her capacity at Oxford Life Insurance Company, Lindsey Tarman led the screening and evaluation of multiple vendors for software changes. She compiled pricing and feature presentations for executives, facilitating informed decision-making regarding software implementations. This initiative aimed to enhance operational capabilities and support the company's strategic goals.
Collaboration with Marketing and Web Departments
Lindsey Tarman coordinated with the Marketing and Web departments to enhance the customer experience at Oxford Life Insurance Company. This collaboration focused on improving customer interactions and ensuring that marketing strategies align with operational capabilities, ultimately benefiting the overall customer journey.
Anti-Money Laundering Program Review
Lindsey Tarman reviewed and updated the company's Anti-Money Laundering (AML) program as part of her responsibilities at Oxford Life Insurance Company. This review was essential for maintaining compliance with regulatory standards and ensuring that the company's operations adhere to legal requirements.