Michelle Méndez
About Michelle Méndez
Michelle Méndez is a Customer Service Specialist currently employed at OXIO in Mexico City, Mexico. She has a diverse background in customer service and education, having previously worked at REHAB Construction, KiwiCo, Inc., Teleperformance, and Core-K Spanish.
Current Role at OXIO
Michelle Méndez currently serves as a Customer Service Specialist at OXIO, a position she has held since 2024. In this role, she is responsible for addressing customer inquiries and providing support to enhance customer satisfaction. Her work is based in Mexico City, Mexico, where she applies her skills in customer service to assist clients effectively.
Previous Experience in Customer Service
Prior to her role at OXIO, Michelle Méndez worked as a Customer Service Agent at KiwiCo, Inc. from 2022 to 2023. In this position, she engaged with customers to resolve issues and provide product information. Additionally, she was employed at Teleperformance as a Roadside Assistant Agent from 2021 to 2022, where she assisted clients in need of roadside support. Her experience spans various customer service roles, contributing to her expertise in the field.
Work History at REHAB Construction
Michelle Méndez worked at REHAB Construction as a Back Office Employee from 2023 to 2024. During her 8-month tenure in Saint Louis, Missouri, she supported administrative functions and contributed to the operational efficiency of the company. This role added to her diverse professional background.
Educational Background
Michelle Méndez studied at Universidad del Valle de México, where she earned a Licenciatura in Lenguas y literatura extranjeras, general. She also attended Cardiff and Vale College in 2022, focusing on Lengua y literatura inglesa for 4 months. Her educational background supports her roles in customer service and teaching.
Teaching Experience
From 2020 to 2022, Michelle Méndez worked as a Spanish Teacher at Core-K Spanish in the United States. In this role, she taught Spanish language and literature, enhancing her communication skills and ability to engage with diverse audiences. This experience complements her customer service expertise.