Paulina L.
About Paulina L.
Paulina L. is a Customer Support Specialist currently working at OXIO in Ciudad de México. She has extensive experience in customer support roles, including positions at Marriott International and Hootsuite, and holds a professional certification in culinary arts.
Work at OXIO
Paulina L. has been employed at OXIO as a Customer Support Specialist since 2022. In this role, she is responsible for assisting customers with inquiries and providing support related to the company's services. Her experience in customer support contributes to her effectiveness in addressing client needs and ensuring satisfaction.
Previous Experience in Customer Support
Prior to her current position at OXIO, Paulina L. worked in various customer support roles. She served as a Customer Support Advocate at Hootsuite for 7 months in 2022. Before that, she held multiple positions at Marriott International, including Regional Reservations Agent and Platinum Desk Reservations Agent, accumulating significant experience in customer service and reservations management.
Education and Expertise
Paulina L. studied at Instituto Superior Mariano Moreno, where she focused on Cocina y gastronomía from 2011 to 2013. She achieved the qualification of Cocinera y Pastelera Profesional. This educational background provides her with a strong foundation in culinary arts, which complements her professional skills in customer support.
Advocacy and Interests
Paulina L. actively advocates for LGBT rights and inclusion within the workplace, demonstrating her commitment to social issues. Additionally, she has a strong passion for music, particularly guitars, and enjoys exploring the vast differences between regional Mexican cuisines. Her love for animals, especially cats and dogs, reflects her compassionate nature.
Career Progression
Throughout her career, Paulina L. has gained diverse experience in customer support and technical assistance. She worked as an Analista de soporte para TI at CompuCom from 2020 to 2022, where she provided IT support. Her career trajectory showcases her adaptability and growth within the customer service sector.