Elizabeth Illiano
About Elizabeth Illiano
Elizabeth Illiano serves as the Head of Revenue at PackageX, where she has worked since 2024. She has extensive experience in account management and customer success, having held various roles at companies such as newtrul, Zocdoc, and C.H. Robinson.
Current Role at PackageX
Elizabeth Illiano serves as the Head of Revenue at PackageX, a position she has held since 2024. In this role, she is responsible for overseeing revenue generation strategies and ensuring the financial growth of the company. Additionally, she holds the position of Director of Customer Success at PackageX, where she focuses on enhancing customer satisfaction and retention. Both roles are based in New York, New York.
Previous Experience at newtrul
Before her current positions, Elizabeth worked at newtrul from 2020 to 2023. She initially served as the Head of Account Management for three years, where she managed client relationships and account strategies. She later took on the role of Head of Staff for one year, overseeing various operational aspects of the organization.
Career Background in Account Management
Elizabeth has extensive experience in account management across various organizations. She worked at Zocdoc as an Account Manager for seven months in 2016 and later as an Account Consultant from 2015 to 2016. Additionally, she held positions at C.H. Robinson as an Account Manager from 2014 to 2015 and as a World Class Intern from 2013 to 2014. Her role at Transfix as a Senior Account Manager from 2017 to 2018 further solidified her expertise in this field.
Education and Academic Background
Elizabeth Illiano earned a Bachelor of Science (B.S.) degree in Logistics, Materials, and Supply Chain Management from Lehigh University. She studied there from 2010 to 2014, gaining foundational knowledge and skills relevant to her career in account management and operations.
Leadership Roles at Riggo
Elizabeth held significant leadership positions at Riggo in 2018 and 2019. She served as the Director of Account Management for 11 months and later as the Vice President of Operations for 10 months. In these roles, she was responsible for managing teams and driving operational efficiency within the organization.