Mahad A.
About Mahad A.
Mahad A. is a Technical Support Associate at PackageX in Islamabad, Pakistan, with a background in software engineering and web development. He has experience in various roles, including Javascript Developer and Software Engineer, and holds a Bachelor's degree in Computer Software Engineering from Riphah International University.
Work at PackageX
Mahad A. has been employed at PackageX as a Technical Support Associate since 2024. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their issues are resolved efficiently. His position involves troubleshooting technical problems and collaborating with other team members to enhance customer satisfaction. This role builds on his previous experience in software development and technical support.
Previous Experience in Software Development
Before joining PackageX, Mahad A. worked as a Software Engineer at SwipBox from 2021 to 2024. His responsibilities included developing and maintaining web applications and APIs using technologies such as Node.js, Python, and AWS. Prior to that, he served as a Javascript Developer at Heuristify from 2020 to 2021. Additionally, he gained experience as a Teaching Assistant at Riphah International University from 2019 to 2020, where he supported students in their learning.
Education and Expertise
Mahad A. earned a Bachelor's degree in Computer Software Engineering from Riphah International University, completing his studies from 2016 to 2020. During his academic career, he developed skills in data structures, algorithms, object-oriented programming, and data science. He has also obtained multiple certifications from Coursera, focusing on server-side development, artificial intelligence, and Python, further enhancing his technical expertise.
Skills and Technologies
Mahad A. possesses a strong foundation in various programming languages and technologies. His expertise includes web application development and API maintenance using Node.js and Python. He is also knowledgeable in cloud services, particularly AWS. His passion for learning new technologies drives him to apply these skills to solve real-world problems, making him a valuable asset in any technical environment.